Help and Support Channels

  • 1 hour ticket response time

  • A 60 mins Inquiry Resolution Warranty

  • Each ticket you submit to our client support Dept will be answered within approximately one hour. The regular questions will be resolved asap. However, if the help question you have posted needs assistance from a skilled technician, we’ll address the ticket to him and will let you know about the hold–off.

  • Top quality support service

  • Qualified Technical Support Service

  • Our technical help and support Department is going to be online for you 24/7 to to attend to all service request tickets that you send. We offer technical help and support for all the applications that are installed in advance on your server. These include our in–house created Online Control Panel, the chosen OS and also the server management panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Online Control Panel that will come for free along with your virtual server, you can find an interesting Help zone, which includes all you should know about organizing your sites and software packages. We have incorporated a wide range of how–to reports and video guides that show the standard web site administration responsibilities in an understandable fashion.