Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour response guarantee with all of our shared hosting plans packages, which means that every single help request you submit will be reacted to in less than 60 minutes max. Our support staff members have been taught to instantly deal with any issue and to give you quick guidance on any problem that you might have.

  • Top quality support service

  • A Top–quality Support Service

  • Get in touch with us anytime necessary. Our crew of qualified professionals is going to be on the web for you 24x7x365 to respond to all your issues and to correct any issue that you may have. You also can post a tech support ticket from the J D Webcrafters Online Control Panel or drop an email any moment. Additionally, on working days, you’re able to call us or work with the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has integrated a detailed education base into the Control Panel allowing you to receive helpful step by step instructions whenever you want. Each section of the Control Panel possesses its own contextual guide area having a list of how–to posts. We have also made videos to ensure that you get a better idea of how to perform any presented procedure.