Extensive Online Documentation in Shared Hosting
Our shared hosting plans feature an in-depth knowledge base where you can find info about all the issues that you may possibly experience and their solutions. You can read how to create and administer an electronic mailing list, how to use an .htaccess file, or how to continue if the settings of your mail client are correct, but you’re unable to send emails, for example. We have done our utmost to be as exhaustive as possible and to cover all possible options so as to save you time and effort and to give you different solutions for every single issue. The knowledge base includes informative articles too – both generic ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific features and functions in every section of the Control Panel, whilst if you wish to browse through the complete article collection, you can go to the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Servers
We’ve compiled an in-depth knowledge base for all our present and future customers, so if you order a semi-dedicated server plan through us, you’ll be able to find any info that you require at any moment. We’ve got numerous educational articles, which will help you better understand what’s going on in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are only two examples. Our how-to tutorials will help you do anything you wish – extract files from an archive, import a database, redirect a domain name, and so on. Plus, we’ve also got troubleshooting instructions, which will allow you to find out what precipitates a specific problem and the probable solutions for it. If you’re not able to send email messages or your domain name opens a 500 Internal Server Error message, for example, you can consult our knowledge base and fix the issue momentarily. You can access the articles through each section of the Control Panel, as well as through the all-inclusive Help section.