Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is present on each page. A popup will appear. It includes thorough information about all the operations that you can carry out on the given page. Each context menu appears on the same page so that you can quickly return to your work.
Video Tutorials
We have an extensive library of how-to video clips demonstrating how to work with our Control Panel. They're created for those of you who want to see how things are being done instead of just reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you searching for, take a peek at our comprehensive FAQ section, which includes questions asked by real individuals and provides practical solutions. We constantly "revamp" our FAQ database with new articles in order to cover all the new additions and innovations associated with our system.
Ticketing System
If you still can't discover the solution you are looking for in the FAQ database either, we have a excellent team of customer support engineers available 24x7x365 and eager to help you with any issue. Each support ticket you send will be responded to in less than 1 hour (the average trouble ticket response time being about twenty mins), so you won't have to wait a long time to get an answer to your question.
